Professional Profile

Introduction

SYS.ROLE // CORE QA TESTING & INFRASTRUCTURE

I am a software Professional having worked in the IT industry for the past 8 years. I have worked on functional / User Acceptance Testing / Regression Testing for 4 years and 11 months. I have worked in the ITeS BPO industry as a customer support representative for the past 4 years and 6 months

> ENGINE_SUITE / TESTING STACK

HP-Mercury Quick Test Professional Test Director JIRA Confluence ServiceNow

> PROTOCOL_STACK / INFRASTRUCTURE CORE

windows server administration - Security BIGFIX patch management Active Directory Distributed File System Domain Name Server Dynamic Host Control Protocol Software application support Microsoft outlook software support O365 administration Ivanti VPN installation and support RSA installation powershell scripting Internet Information Server installation and configuration Avaya telephony installation and configuration

About Me

I am a working software professional who has graduation in engineering in the Chemical Engineering in year 2006 and completed post-graduation in master of computer applications in the year 2025.

My Professional Work Experience

I have worked initially with Infosys as software testing professional and completed the NIIT IBM Performaance testing tools certification and the ISTQB certification. I have later pursued my interest in troubleshooting customer support issues with Sutherland Global Services, Enbliss IT, Sopos, Ilabz Technology LLP (TCS) and Cognizant.

Graduation

Sri Venkateswara College of Engineering, Pennalur

#2006
Anna University (B.Tech Chemical Engineering)
SCORE // CGPA 7.5

SRM Institute of Science and Technology, Kattankulathur

#2025
SRM University (Master of Computer Applications)
SCORE // CGPA 8.5

My Project Clients and Domain expertise

Infosys - BankOfAmerica (Banking and Financial Institutions) USA , Telstra, Australia (Internet Service Protocol Networking) Sutherland Global - Dell Inc, USA (IT Hardware) Enbliss IT Services - Lifescan Corp,USA (Healthcare) Sopos Technology Services - Lifescan Corp,USA (Healthcare) Ilabz Technology LLP - Advance Auto Parts (Automobile) Cognizant - Bank Of Montreal (Banking and Financial Institutions- Canada)